Troubleshooting

knowledge-base Troubleshooting Re-Enroll iOS child Device

Step-By-Step Re-enrollment Guide

Step-1

Go to Safari and type pair.familytime.io and press enter. Now enter your FamilyTime account details and tap Login.

Step-2

Now you will see the child profile that has to be paired up and activated. Tap Enroll Device button.

Step-3

To begin installing the profile, tap Install .

Step-4

You will be asked to allow the server to remotely manage the device. Tap Install to proceed.

Step-5

You will get a system prompt asking if you trust the profile’s source for remote managemnet. Tap Trust.

Step-6

The Profile will begin to Install.

Step-7

As the profile is installed, tap Done.

Step-8

Now you will get the Enrollment Confirmation message. Tap Confirm Enrollment or tap Retry if you want to do it again.

Step-9

Now tap Logout to sign out from your FamilyTime – Dashboard account. You’re all done now. Enjoy!

Having Problem Installing FamilyTime?

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