Getting Started

knowledge-base Getting Started Install Child App on iOS

How to Activate / Pair Child App on iPhone

Welcome to the FamilyTime installation guide for iPhone. In the guide, we assume that you have signed up for FamilyTime account and have received your Welcome Email with activation and login details. Through this guide, we will guide you to activate FamilyTime Child App on iPhone and how to pair it with your FamilyTime parent’s account.

If you haven’t signed up for FamilyTime Account yet, no problem! You can do it now. Click on the button below to create your FamilyTime account.

Things Required Before You Proceed

Make sure you have everything in hand before you proceed!
  • The iOS device must be running iOS 7 and above.
  • The iOS device must be connected to the Internet throughout the installation.
  • You need to have physical access to the child’s iPhone to install FamilyTime.
  • You must have FamilyTime in good standing. Click here to sign up if you don’t have an account already.

Step-By-Step Installation Guide

Step-1

Go to Safari and type pair.familytime.io and press enter. Now enter your FamilyTime account details and tap Login.

Step-2

Now you will see the child profile that has to be paired up and activated. Tap Enroll Device button.

Step-3

To begin installing the profile, tap Install .

Step-4

You will be asked to allow the server to remotely manage the device. Tap Install to proceed.

Step-5

You will get a system prompt asking if you trust the profile’s source for remote managemnet. Tap Trust.

Step-6

The Profile will begin to Install.

Step-7

As the profile is installed, tap Done.

Step-8

Now you will get the Enrollment Confirmation message. Tap Confirm Enrollment or tap Retry if you want to do it again.

Step-9

You will see the Activate Child App screen. Note the Activation Code, you will need it later to activate the app later. Your App installation will start automatically. Wait for the installation prompt to appear.

Step-10

The app installation will begin and will ask for your permission. Tap Install.

Step-11

The application will start loading and you will see the FamilyTime app icon on the homescreen.

Step-12

The app will require sending notifications. Tap OK and proceed.

Step-13

The app will require accessing your phone location. Tap OK and proceed.

Step-14

The app will require you to agree to Terms and Conditions and Privacy Policy. Tap I Agree.

Step-15

The app tour will initiate. Tap Next to start.

Step-16

The app will require to access phone location and USB storage. Tap I Agree to proceed.

Step-17

Now you will need to enter the Activation Code to activate the child app. Open Safari to where you left it. You will see the Activate Child App message. Copy the Activation Code. Now paste the code in the blank field in the app. Tap Activate Child App.

Tip: Double-tap on the home button on the device to navigate between Safari and FamilyTime app.

Step-18

All done! You have successfully paired the FamilyTime child app with your FamilyTime parent’s account and have activated the child app. Tip: Don’t forget to logout from your FamilyTime – Dashboard account. Read the last step for instructions.

Step-19

One last step and you’re all set. To logout, go back to Safari on the Activate Child App screen. Tap Next.

Step-20

Now tap Logout to sign out from your FamilyTime – Dashboard account. You’re all done now. Enjoy!

Having Problem Installing FamilyTime?

We want to make sure you are getting top-notch service. If you have any kind of problems during installation, feel free to contact our customer support reps who are happy to help you any time!
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