what is in-app support?
Everything’s getting mobile and so is the customer support : get instant help right when you need it
Use in-app chat to communicate with our dedicated Support Experts whenever you want some help.
Get notifications and stay up-to-date with out in-app notifications about policy changes and everything you need to know.
In-app Searchable FAQs
Got caught up in a fix? Quickly get answers to frequently asked questions right there in the app. Up-to-date and readable offline.
Your feedback is important to us. Like a certain feature? Want to suggest a new feature? Let us know instantly with in-app feedback option.
how in-app support helps
In-app customer support is an ingenious way to stay in the loop and get most out of FamilyTime
Help’s Right There
Your child just sent you a panic alert but you don’t know how to see location stats. You don’t have time to toy with the app so simply swipe up and get connected to a Support Expert instantly!
As Easy as Write, Send, Receive
No need to exit the app and rush to the website to get help from our Support Experts. You can chat with them 24/7 in the app!
Why waste time submitting a query and getting answers from the support guys when you can simply check in-app searchable FAQs yourself?
Rate as You Please
Help us getting better by telling us what we do best and what we need to work on by telling us right there and then!
Great Chemistry With Android, Kindle & iOS
Works smoothly on all iPhones, iPads and iPod Touch Devices for a great user experience
Android Devices OS 4.0 and above
Kindle Fire Devices OS 4.0 and above
iPhones Devices iOS 8 and above
Want to Know More ?
If you’re in a fix or want to know more about a feature or how it will work; feel free to contact us 24/7
Read our compilation of Frequently Asked Questions and their answers to troubleshoot problems instantly.
Talk to one of our dedicated support agents anytime and get any of your product-related issues resolved.
How it works
It works seamlessly, once installed. Still troubled? Read through our HOW IT WORKS guide for detailed apprehension.